The consulting services of the programme were first directed to the utilities in 9 municipalities in the Prishtina, Prizren and Peja regions. In May 2003, the Kosovo Trust Agency (KTA) started the regionalisation (aggregation) of water supply and wastewater disposal services. Regional utilities were set up which were to supply all the towns and cities in Kosovo with a few exceptions. From 2005 onwards, the GTZ programme specifically supported the set-up and consolidation of the regional companies in the Peja area.
Phase I – III (07/2000 – 12/2002): Assistance of UNMIK/ KTA in the preparation of draft statutes for the water companies; preparation of proposals for the establishment, organisation and tasks of a regulatory authority; review of the water legislation; assessment of the situation of the water utilities in the project area (deficit analysis) and training needs assessment. Assistance to the utilities in budget preparation, tariff setting, customer administration, collection procedures, organisational management, accounting and financial control; training in all organisational and technical aspects; blockmapping for registration of connections/ customers and training in Prishtina.
Phase IV (01/2003 – 12/2003): Continuation of the above activities for assisting UNMIK/ KTA and the water utilities as well as staff training. Extension of blockmapping to Peja. Evaluation of assets in Peja to support investment planning for KfW investment projects.
Phase V (01/2004 – 12/2004): Continuation of the above activities for assisting UNMIK/ KTA and the water utilities as well as staff training. Extension of blockmapping to Prizren. Evaluation of assets in Prizren to support investment planning for KfW investment projects. Support in consolidating the municipal utilities in Peja and Prizren regions into two regional water companies, in accordance with the consolidation strategy of UNMIK/ KTA.
Phase VI - VII (01/2005 – 06/2009): Supporting the institutional and organisational development of the regional water company Hidrodrini in Peja with operational units in 5 municipalities (and upon request to Hidroregjioni Jugor in Prizren) and ensuring compliance with the rules and regulations of the Water and Waste Regulatory Office (WWRO). Furthermore, support in meeting the organisational, technical and financial qualification criteria for further investment support through KfW.