Orientation and project planning phase (OPPP, 4 months)

• Review existing analytical information and reports at YWC regarding wastewater operations and management. Review of the existing management documentation, including maintenance documentation of electromechanical equipment and wastewater discharge parameters of all wastewater treatment plants at YWC.
• Analysis of operational status of WWTPs; deficient parts; status of spare part stock.
• Rapid review of capabilities of personnel.
• Review of the existing organisational structure for wastewater treatment operations at YWC including a description of current operational tasks, responsibilities and delegated authorities of subunits and personnel.
• Identify shortcomings and bottlenecks in wastewater treatment operations at YWC.
• Review the current financial standing of wastewater treatment operations at YWC.
• Estimate the current costs for wastewater operations at YWC and cost coverage of wastewater operations and compare it with the approved budgets.
• Develop improvement options for wastewater operations.
• Present and discuss development options for the wastewater treatment department with involved stakeholders
• Review available documentation for TSM implementation. Identify areas for improvement in order to enable TSM certification.
• Review available information for wastewater management performance indicators. Prepare baseline information, whenever possible.
• Develop an organisational development strategy and plan for the wastewater treatment department of YWC. Develop options for the establishment of a regional technical support centre for wastewater operations at YWC.
• Develop, present, and discuss a coordination strategy and plan for the improvement of wastewater treatment at YWC for discussion and agreement with YWC, WAJ Project Management Unit (PMU), Ministry of Water and Irrigation (MWI), and KfW as well as other relevant stakeholders.
• Prepare procurement specifications for a basic spare parts stock, tools, workshop and laboratory equipment, cars and for consumable supplies for an initial budget of 800,000 EUR.
• Suggest further coordination instruments for the regular updating of the coordination plan.

Implementation phase I (15 months, final tasks to be agreed at the end OPPP)

• Finalise specifications for the procurement of spare parts and laboratory equipment.
• Preventive investment planning.
• Analysis of operational processes; identification of shortcomings.
• Preparation of realistic budgets for each individual WWTP, support of YWC in budget discussions with WAJ and the budget department.
• Facilitating TSM certification of YWC WWTPs.
• Reorganisation towards a Regional Technical Support Centre (RTSC). Improvement of the existing documentation and reporting system for wastewater treatment operations.
• Update of maintenance and operational procedures, modernisation of instructions; task descriptions.
• Introduction and implementation of a Computerized Maintenance Management System (CMMS).
• Analysis and improvement of work safety.
• Further development of documentation system (meeting requirements of TSM).
• Regular analysis and improvement of treatment processes.
• Enhancement of laboratory analysis.
• Improvement of spare part management.
• Improvement of procurement system.
• Contribute to the WOCP (Water Operators Certification Program) training programme with professional advice.
• Management training.
• On the job assistance, coaching.
• Implementation of specialised and tailor-made training measures and hands-on training (e.g. dredging of wastewater stabilisation ponds).