Management systems

Management systems

Quality management

The determination to meet customer requirements through continuous quality improvement is our highest priority. We regard quality control and assurance as an integral part of our services and our daily business. To this end, GOPA Infra has set up a Quality Management System comprising methods and tools that ensure a consistently high level of quality in technical and advisory services, while effective risk management enables the monitoring and control of all key performance parameters.

Our control and assurance procedures are tailored to the specific needs of our business lines and are based on the following principles:

  • high customer satisfaction,
  • required competence,
  • targeted innovation,
  • continuous & permanent improvements, as well as
  • compliance with requirements.

Since January 2019, GOPA Infra has applied a Quality Management System certified according to the ISO 9001:2015 standard.

 

Environmental / Occupational health & safety management

Engineering projects pose considerable environmental / occupational health & safety risks - for the company staff, the individual project stakeholders and the entire project landscape.

In order to counteract or prevent these risks, GOPA Infra develops strategies and standards, establishes internal control instruments and defines parameters that help to identify and manage such risks in order to continuously improve environmental protection / occupational health & safety. Consequently, we expect that affiliated companies, subcontractors and other business partners adhere to equivalent standards.

Therefore, GOPA Infra has been certified under ISO 14001:2015 (environmental management) and ISO 45001:2018 (occupational health & safety management) (as of 11/2020), respectively OSHAS 18001:2007 (from 01/2019 to 10/2020), with DIN EN ISO 9001:2015 being the leading system.

 

           

With this integrated Quality, Occupational Health & Safety and Environmental Management System (QSHE), GOPA Infra will further improve the quality of its operations and processes while ensuring environmental sustainability and the maintenance of occupational health & safety standards.